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Support

MediaSpan Media Software’s technical support team is tops in the industry. We're there for emergencies and "can't-publish" situations and we're there for the day-to-day issues as well. We have technical support representatives who specialize along product lines, ensuring you get the most knowledge available in the fastest time possible.

Our service contracts often pay for themselves because of the free upgrades that come along with them, but they also mean you get free support calls and e-mails.

Our help desk is available 24/7. We're there if something isn't working the way you want it to.

Request Support

Ann Arbor, Michigan Technical Support
support@mediaspansoftware.com
(734) 662-5800
(AdManagerPro, CirculationPro, NewsEditPro/IQue, ProductionManagerPro)

Melbourne, Florida Technical Support
support@mediaspansoftware.com
(800) 572-0341
(Jazbox, AdPower, NewsMaker)



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Testimonials

Scott Suchy, design editor, The Courier, Findlay, OH, on dealing with professionals

Stephane Garant, systems administrator, La Tribune, Sherbrooke, Canada, on fast response

Martin Calhoun, systems administrator, The Times, Shreveport, LA, on vendor selection